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Exchanges & Returns

Exchange & Return

If you buy something at YogaShop and somehow it does not meet your expectations then please let us know within 14 calendar days that you want to cancel the purchase.
This 14-day period starts on the day after receiving the order. To undo the purchase please send us the Return form below, together with the product. You can also return the form by email but it would be appreciated if you can enclose a copy with the product as well. If sent the form separately then you  have 14 calendar days to return the item to us. Please only send unused and undamaged items and if reasonably possible with the original packaging.

If the returned item is damaged or used then you as a customer are liable. We might deduce some damage costs fromyour refund if we cannot re-sell the product for the original price.

Clothing comes in a resealable bag. It is thus possible to try apparel at home and when size or color do not match return or exchange it, no problem.

Return form

Please add the return from (retourformulier) to any item you send back. You can download here:
(This is our own return form, you can also use the statutory form, which is at the bottom in our terms and conditions)

Would you like to exchange for another product?

You can return your items free of charge to us using the 'retourformulier' form above.  In the meanwhile you can place a new order for the items you would like instead. When the payment of this new order has been received your ourder will automatically be shipped out the same working day.
As soon as your returned items have been received by us the amount will be credited to the account on the return form, usually within 2 working days.
Please state clearly your international account number and name on the form, or your paypal address. We will refund by the same payment method that you used to pay.

Would you like to send your item(s) back and get a refund?

Please clearly state your IBAN account number plus correct name on the return form. After we have received your return shipment, the amount of the returned items will be paid to youraccount as soon as possible, usually within 1 to 2 working days, but surely within 14 days after cancellation of the purchase. However for a refund we do need to have received the returned product back or proof that the product is on its way.

Free shipping for returns from within the Netherlands

The shipping costs of your return are free if you use the return address below AND if you ship your return from within the Netherlands. 

Antwoordnummer 10095
5600 VB Eindhoven

ATTENTION: Please note that shipment to an 'antwoordnummer' address needs a little more time. Your package will be about 2 to 3 days on the road.

If you would like to return items from another country please send us an email first.

same day shipping tot 22.00u

Lid Thuiswinkel.org

Gratis verzending v.a. € 75,--

Gratis retourneren

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